Return and Refunds

At Boutikfy, we strive to ensure your complete satisfaction with every purchase you make from our store. In the event that you are not entirely happy with your purchase, we have outlined our Return and Refund Policy to provide you with peace of mind.

Returns:

If you wish to return a product, please adhere to the following guidelines:

  1. Eligibility: Returns are accepted within 10 days from the date of delivery. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.

  2. Return Process: To initiate a return, please contact our customer support team at Email@boutikfy.com with your order number and a brief explanation of the reason for the return. Our team will guide you through the return process and provide you with the necessary instructions.

  3. Shipping Costs: Please note that the customer is responsible for the return shipping costs unless the return is due to a faulty or damaged product.

Refunds:

Once we receive and inspect the returned item, we will notify you of the status of your refund. We aim to process refunds as quickly as possible.

  1. Refund Method: Refunds will be issued in the same form of payment used for the original purchase. If the original payment method is unavailable, we will provide alternative options for refund processing.

  2. Partial Refunds: In some cases, a partial refund may be issued if the returned item is not in its original condition, is missing parts, or shows signs of usage that affects its value.

Exchanges:

At this time, we do not offer direct exchanges. If you wish to exchange a product, we kindly ask that you follow the return process outlined above and place a new order for the desired item.

Please note:

  • Returns must be accompanied by the original receipt or proof of purchase.
  • We recommend using a trackable shipping service when returning items, as we cannot guarantee that we will receive your returned item.
  • Products purchased during promotional or clearance periods may be subject to different return policies. Please refer to the specific terms and conditions provided during the promotion.

If you have any questions or concerns regarding our Return and Refund Policy, please reach out to our customer support team at Email@boutikfy.com We are here to assist you and ensure your shopping experience with Boutikfy is enjoyable and hassle-free.